How One Community Hospital Got MEDITECH Expanse and AI Right with Schneck's VP/CIO, Craig Rice

Host
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Phil Sobol

Chief Commercial Officer, CereCore

Guest
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Craig Rice, CHCIO, CDH-E

Vice President and Chief Information Officer, Schneck Medical Center

What does it take for a community hospital to modernize its EHR, stay independent, and embrace AI responsibly? Craig Rice, Vice President and CIO at Schneck Medical Center in Seymour, Indiana, has a lot to say about it.

Schneck Medical Center is the only organization in Indiana to receive the Malcolm Baldridge National Quality Award. They made a deliberate choice to stay independent and stay on MEDITECH, even while surrounded by Epic-based health systems between Indianapolis and Louisville. Craig walks through the full arc of their Expanse journey, from a rigorous open selection process to early adoption of MEDITECH Traverse for interoperability, managing 80+ integrations, and the lessons that only come from going live.

How One Community Hospital Got MEDITECH Expanse and AI Right with Schneck's VP/CIO, Craig Rice
  40 min
How One Community Hospital Got MEDITECH Expanse and AI Right with Schneck's VP/CIO, Craig Rice
The CereCore Podcast
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He also talks about how Schneck recently launched Suki for ambient AI documentation and what responsible AI governance looks like for a community hospital that knows it can not afford to get it wrong.

Key topics include:

  • Why Schneck chose MEDITECH Expanse over Epic's Community Connect program
  • Early adoption of MEDITECH Traverse and the interoperability challenge of staying independent
  • Managing 80+ integrations and what Craig would do differently
  • How fast decision-making and a culture of fun kept the team going through go-live
  • Ambient AI with Suki, responsible adoption, governance, and early results
  • The difference between a vendor and a true partner
  • Practical advice for community CIOs trying to stay innovative without burning out

Connect with show host Phil Sobol, Chief Commercial Officer of CereCore.

Connect with Craig Rice, Vice President and CIO at Schneck Medical Center.

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Exploring a MEDITECH Expanse implementation or optimization project? Let's talk about how CereCore can help. MEDITECH professional services are just the beginning. We also support application management, infrastructure, interoperability, revenue cycle, and more.

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